Terms and Conditions

Babylon Body Shop

Terms & Conditions

Babylon Body Shop LLC

Automated & AI Communication

Babylon Body Shop LLC uses automated and AI-assisted systems to answer phone calls, collect basic customer information, schedule estimate requests, and route communications. These systems do not provide repair quotes, guarantees, or insurance decisions.

Call Recording

Phone calls may be recorded or monitored for quality assurance, training, and documentation purposes in accordance with Ohio law.

Text Messages (SMS)

By providing your phone number, you consent to receive calls and text messages related to appointments, repair updates, and customer service. Message and data rates may apply. You may opt out of text messages at any time by replying STOP.

No Guarantees

Appointment availability, repair timelines, pricing, and insurance approvals are not guaranteed and are subject to inspection, parts availability, and insurer authorization.

Limitation of Liability

Babylon Body Shop LLC is not responsible for delays or damages caused by insurance companies, parts suppliers, towing providers, rental agencies, or other third parties beyond our control.

Changes to Terms

Babylon Body Shop LLC reserves the right to update these Terms & Conditions at any time. Continued contact or use of our services constitutes acceptance of any updates.